Course 2 - Dispensing, Lifestyle, Selling & Collection

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As a receptionist/optical assistant, how confident are you at taking measurements and explaining the reason for doing so when interacting with your patient?

This development day is hands-on action for dispensing all lens types from single vision through to simple high index and progressives. Easy to understand explanations and demonstrations are guaranteed!

Great dispensing is how well you communicate with your patient and as such, optics is not a hard sell...It’s all about lifestyle and informed choice with a bit of your own personality thrown in! You will also learn how to be confident when introducing lens products to patients and summarising payments.

The last impression is the lasting impression and the perfect spectacle collection will also be covered.

Your investment also includes a comprehensive workbook detailing all of the different optical measurements and objectives covered throughout the training day.

Who should Attend?

• receptionists
• optical assistants
• new staff members
• existing staff who would like a refresher

Course Dates

• Birmingham - Monday 4th December 2023 (Attended event in our dedicated training centre in South Birmingham)
• London - Tuesday 5th December 2023

Your Investment

• £300.00 plus vat (Early Bird - £240 plus vat if booked 3 weeks before event)

So What's Included?

Comprehensive workbook, lunch, refreshments and all the necessary support materials