Bespoke Training

Personalised Development Days - Built For You


Any subject, delivered when and where you want it

to maximise team performance and increase profits!


You only have to read some of our bespoke training day comments to see the financial rewards of investing in your most important asset… your team. Your day will definitely not be death by PowerPoint as we use 90% images only and it will be designed to be a great fun, interactive event and get you from where you are now to where you want to be... together as a team.


Personalised bespoke development days are a great way of building your team and agreeing continuous improvements through not only a change in mindset but agreeing your own customer and patient experience which works for YOUR business. We guarantee that our development days are an ‘investment’ and not a cost. We also guarantee that you will have ‘fun’ whilst you learn. We don’t do lectures; we run an interactive involved team day.

Our personalised bespoke training approach is to offer you precisely what is right for your business, tailored to individual and specific needs; delivered when and quite literally where you want it. We have delivered events at hotels, local churches, a practices shop floor and even in a business owners living room! 

We can offer a wide range of topics from improved communication techniques through to specific management issues ensuring that the day is suitable for all employees at all levels. Think Personalised Bespoke Training has proved very popular over the last few years, with practices finding it very useful to have such focused attention on areas of importance to them. Either pick and mix from our existing courses or let us design a day for you based on your individual requirements.

Why not treat you and your team to an exciting fun teambuilding day away from the practice? If you are not sure what you want, call us for a free no obligation telephone training needs analysis review and together, we will make your investment one of the best business actions you will do this year - guaranteed! 

Half Day

£795 plus expenses & vat for up to 8 delegates

Full Day

£995 plus expenses & vat for up to 8 delegates

Additional delegates above 8 cost just £50.00 extra per delegate plus vat

Your Investment

We want to make your personalised training day a truly memorable event for all the right reasons. This means that we personalise your event to exactly what you want/need to get you and your team motivated, confident and knowledgeable to continue to deliver your amazing customer experience. Therefore, all fee structures are inclusive of training needs analysis, personalised development day design and delivery at a venue of your choice. To ensure a true investment we also provide complimentary coaching call follow ups to not just the business owner/manager but to every delegate who requires a quick motivational telephone call. (venue costs paid by the client)


Testimonials…


I had a couple of particular issues that I needed help with in our practices. Simon devised and delivered a training day with great results. The staff are all on board and it is paying dividends in increased sales already.

Alan Bellamy - Bellamy Eyecare


Training Session with Think Training was absolutely awesome. My staff were so motivated afterwards. We agreed prior to the training with Simon what we wanted to achieve. Simon worked with all of us to help us focus on how we can achieve more as a business, offering some practical guidance on 'quick wins' for improvements. Brilliant session, the day went so quickly because everyone was so engaged. Thanks Simon

Kasim Sumar - Spectrum Optica


I have been using Simon for his Business Coaching and Training service for several years and thanks to him we have seen excellent growth in our practice. Simon has a unique training process where he connects with our team members empowering them to use “The Power of Words” to communicate clearly and effectively with our clients. Over the part year Simon has taken on redesigning our webpage and the content to make it more personalised to our practice and more user friendly. He has also produced our leaflets, recommendation cards, social media review cards which has helped enhance our practice profile. The best part of Simon’s work is that he listens to our needs and understands our business. He doesn’t lead us on like many coaches with a “so what” remark when we come up with an idea, but rather leads us to a way to come up with a solution. I cannot thank Simon enough, his service is beyond 5⭐️

Mohamed Ayyaz Kasmani - Feltham Eyecare Centre


Simon’s background in optical practice ensures an easy partnership for bespoke staff training and staff literature. I got exactly what I wanted! Incredibly helpful. Thank you Simon!

Elizabeth Evans – Elizabeth Evans Opticians


The dispensing course paid for itself within a week or so. The weeks since - into profit and a buzz of activity from freshly motivated staff. These are already well trained experienced staff who weren't sure if they were going to learn anything relevant and new. We're still developing and implementing the list of good ideas they've brought from that day, and - the bottom line - our best July / August ever!

Ruth Bigger – Ruth Bigger Opticians


"Our bespoke day was a great success, the staff enjoyed and were challenged by it.

They have much more confidence in dispensing and giving our patients an informed choice for their optical requirements. I am sure it was no coincidence that the month following the training day was our best ever! Thank you Simon"

Wyn Williams - Wyn Williams Optometrist


Thank you for a brilliant meeting. I have been on a great number of training events and I can honestly say I have never felt so enthused! 
Lynn Carson - Davis Optometrists


Simon delivered a "custom made" day tutorial which meant that all staff were able to benefit. It resulted in an increase in their confidence, performance and general morale within the practice. We all had fun too. We will be asking him back soon.

Jean Oldbury - Oldbury and Cruickshank Opticians


Our recent bespoke training day run by Simon Burgess exceeded expectations. We wanted the day to reinforce good practice to our long serving staff and define our service delivery to our newer staff. We also wanted it to be a team building day which allowed the staff to discuss any issues with each other. The staff had a great time, Simon kept things entertaining and yet challenging. I ended up with a list of ideas from the staff of changes they can make to improve the impression we give to patients. A very worthwhile day!   

Martin Bull - Nixon and Shaw Optometrists


We have just completed our 3rd bespoke training day with Simon Burgess. The sessions have been informative, invigorating and create a buzz amongst the staff which becomes infectious. A fantastic investment in your company!

Dave McGowan - The Eyeworks


We had an onsite day of training from Simon to create a buzz within the team. We held it during our recent refit and it made a huge difference to the team. We started back looking to raise the bar with confident, inspired staff. The day was built to give us the skills to meet ever increasing patient expectations. It was a brilliant exercise because we all got the same training at the same time. The day has already reaped financial dividends with higher average order values from more interactive frame styling. The best outcome, however, is a more effective practice team all working together. It was also a lot of fun!

Stewart Townsend - B Newbold Leek


Always goes above and beyond in ensuring that my design wishes are fully met. Finished product is of the highest quality with an incredible attention to detail!

Anthony Lawrence – The Vision Centre, Portsea Island Eyecare and Peter Collins Opticians


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